Privacy Policy

Last updated: April 9, 2025

At Findertory (“we”, “our”, or “us”), your privacy is a top priority. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit or make a purchase from www.findertory.com.

By using our website, you agree to the terms outlined in this policy. If you do not agree, please do not use our site.

Who we are

Findertory is a design studio and e-commerce store dedicated to curating exclusive decor elements and creating unique atmospheres. We are based in Santo Domingo, Dominican Republic.

Contact Information:

Website: www.findertory.com

Email: contact@findertory.com

Information We Collect

We collect personal and non-personal data through various means:

a. Personal Data You Provide

• Full name
• Shipping and billing address
• Email address
• Phone number
• Payment information (via third-party processors)
• Custom order information (if applicable)

b. Automatically Collected Data

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Time zone
• Operating system
• Site navigation behavior (via cookies and tracking pixels)

c. Third-party Sources

We may also collect information from:

• Social media platforms (if you interact with us there)
• Marketing partners
• Payment processors like Stripe or PayPal

How We Use Your Data

We use your data to:

• Fulfill and manage orders
• Provide customer support
• Process payments
• Send transactional and promotional emails (with your consent)
• Improve our site, services, and marketing efforts
• Detect and prevent fraud or abuse
• Comply with legal obligations

Legal Bases for Processing (GDPR)

If you are in the EU/EEA, we process your personal data under the following legal bases:

• Consent (e.g., newsletter opt-in)
• Contractual necessity (e.g., to fulfill orders)
• Legal obligation (e.g., taxes, accounting)
• Legitimate interest (e.g., fraud prevention, site performance)

How We Share Your Data

We may share your personal data with:

• Service providers: (e.g., payment gateways, email marketing platforms, shipping companies)
• Analytics tools: Google Analytics, Facebook Pixel, etc.
• Legal authorities: when required by law or to protect our rights
• Business transfers: In case of a merger, acquisition, or sale of assets

We do not sell your personal data to third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and gather analytics. You can control cookie settings through your browser. Some cookies are essential for the functioning of the site.

Cookies help us:

• Remember your cart
• Understand browsing behavior
• Personalize content and offers
• Track marketing performance

For more information, see our [Cookie Policy] (si decides tener una sección aparte).

Your Rights

Depending on your location, you have the following rights:

a. GDPR (EU/EEA Residents):

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Restrict or object to data processing
• Data portability
• Withdraw consent at any time

b. CCPA (California Residents):

• Know what data we collect and how it’s used
• Request deletion
• Opt-out of data sharing (we do not sell data)
• Non-discrimination for exercising privacy rights

To exercise any of these rights, contact us at contact@findertory.com

Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. For inactive accounts, we typically retain data for up to 5 years.

Data Security

• SSL encryption
• Secure servers
• Access control and password protection
• Regular monitoring and security audits

However, no method of transmission over the Internet is 100% secure. We encourage users to use strong passwords and protect their accounts.

Children’s Privacy

We do not knowingly collect personal data from children under 13. If we become aware of such data being collected, it will be deleted immediately.

Links to Third Parties

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before submitting personal data.

International Users

If you are accessing the site from outside the Dominican Republic, please be aware that your data may be processed and stored in the DR or other jurisdictions where our servers or providers operate.

Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our practices, technologies, or legal requirements. When we do, we will update the “Last updated” date. Continued use of the site after changes means you accept the revised policy.

Contact Us

For any privacy-related concerns or requests, please contact:
Email: contact@findertory.com
Website: www.findertory.com