Terms and Conditions

Last updated: April 9, 2025

Welcome to Findertory. These Terms and Conditions (“Terms”, “Agreement”) govern your use of our website located at www.findertory.com and any related services provided by Findertory. By accessing or using the site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use this website.

Company Information

Findertory is a Dominican Republic-based design studio specialized in unique decor elements and atmosphere design. You can contact us at:
Email: contact@findertory.com
Website: www.findertory.com

Use of the Site

You agree to use this site for lawful purposes only. You must not:

• Use our website for any fraudulent, unlawful, or abusive purpose.
• Reproduce, duplicate, copy or resell any part of the site in contravention of these Terms.
• Interfere with the site’s operations or security.
• Upload or share any content that violates any third-party rights or applicable laws.

Intellectual Property

All content on this website including but not limited to text, images, graphics, logos, audio, video, and code is the exclusive property of Findertory, unless otherwise noted. It is protected by international copyright, trademark, and intellectual property laws.

You may not reproduce, republish, distribute, display, or commercially exploit any content from our site without express written permission.

Product Descriptions and Pricing

We strive to ensure that product information, images, and pricing are accurate. However, we do not warrant that descriptions or other content is error-free. In the event of an error in pricing or description, we reserve the right to correct it and revise your order accordingly or to cancel the order with a full refund.

Custom and Handmade Products

Some products on Findertory are custom-made or handcrafted. As such:

• Slight variations in color, texture, or finish may occur.
• Orders for custom pieces are final and non-refundable, unless they arrive damaged or defective.
• Customers are responsible for reviewing product dimensions and descriptions before placing an order.

Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order for reasons including but not limited to: product availability, errors in pricing, or suspicion of fraudulent activity. If your order is cancelled after your payment has been processed, a full refund will be issued.

Shipping and Delivery

Shipping costs, times, and options are provided during checkout. You are responsible for providing a valid delivery address.
We are not liable for:

• Delays caused by shipping carriers.
• Customs issues or import restrictions in your country.
• Items lost or damaged in transit if you decline shipping insurance.

Refunds and Returns

Please review our Refund & Returns Policy for complete details.
In summary:

• Refund requests must be submitted within 30 days of purchase.
• Returned items must be unused and in their original packaging.
• Some items are non-returnable, including gift cards, downloadable products, and personalized orders.
• Shipping costs are non-refundable.

Privacy and Data Use

Your privacy is important to us. Please read our Privacy Policy to understand how we collect, store, and use your data. By using this site, you consent to the processing of your data in accordance with that policy.

Disclaimer of Warranties

The site is provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee that the site will be available at all times, or that it will be free of viruses or other harmful components.

Limitation of Liability

To the fullest extent permitted by law, Findertory shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• The use or inability to use the website or products.
• Unauthorized access to or alteration of your transmissions.
• Any content or conduct of any third party on the service.

Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of the Dominican Republic. Any disputes arising under these terms shall be resolved in the courts located in Santo Domingo, D.N..

Changes to These Terms

We reserve the right to update or modify these Terms at any time. We will notify users of significant changes via the website or email. Continued use of the site after such changes constitutes acceptance.

Contact Information

If you have any questions about these Terms, please contact us:
Email: contact@findertory.com
Website: www.findertory.com